Customer experience as a key brand differentiator is at the top of strategic priorities, not only for telco retail, but for retail in general.

The WeAreDevelopers World Congress 2018 is the largest developers conference in Europe. More than 8000 attendees from 70 countries came together in May.

The PM Symposium at the University for Applied Sciences BFI Vienna has been held for the ninth time this year. Just like its previous iterations, this year’s event offered great insights from high-...

Our development team attended this year’s DevOpsCon in Berlin. DevOpsCon is one of the major conventions in the field of development and operations. 

With the EU GDPR literally just around the corner, we’re taking a closer look at a few telco operators and their perspectives on the new legislation. You’ve probably read mails like these countless...

In our recent blog post, we shared insights from our research project exploring the potential of digital queuing solutions for telco retail settings. The findings from this research project have led...

Queue management is a common challenge, not only for public institutions like hospitals or government offices, but also in the private sector. Retail stores, customer support desks or restaurants and...