Vodafone Egypt uses NTS Retail to manage and monitor store processes

In 2015, Vodafone Egypt decided to upgrade to the new NTS Retail X3 version of the software to centrally manage and monitor their store processes. The upgrade allows the telecom provider to handle logistics workflows in more than 350 Vodafone shops throughout Egypt with about 1,000 POS terminals at an even higher quality level than before.

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Vodafone Egypt

  • Major telecom provider in Egypt

Product portfolio

  • Voice services
  • Fixed and mobile internet content and services

Challenges

  • Complex customer-specific sales data integration
  • Two different operating modes (Citrix and Fat client)

Benefits

  • Improved system security
  • Central control of store processes
  • Optimized calculation of order quantities
Shop Vodafone Egypt

"We are very proud of the successful completion of the POS X3 upgrade, one of our major strategic projects at Vodafone Egypt. It will avail a new process that will help us save millions. I acknowledge the cooperation, encouragement and strong dedication of the NTS staff during the project phase; a very professional and committed team. It was our pleasure to work with you on such an important project. Thank you NTS Team!”

Mohamed ElHosieny / Senior IT Project Manager / Vodafone Egypt

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