Wilhering, Austria/Berne, Switzerland - Shops of the Swiss telecom provider Swisscom deploy the latest version NTSwincash repair manager. The application developed by the European market leader POS and retail management specialist NTS New Technology Systems has been extended by special interfaces to external Swisscom repair centres.
"We are very proud that Swisscom decided to upgrade to NTSwincash repair manager. Correspondingly, we have addressed the integration with great commitment and pragmatism" explains Günther Schrammel, CEO at NTS referring to the ambitious delivery schedule which NTS successfully met at Swisscom by going live with NTSwincash repair manager operations on 30th of June 2011. Successful upgrade implementation within just four months is also attributable to efficient project management including numerous on-site deployments of NTS specialists.
NTSwincash repair manager provides centralised software-based repairs management automating all operations and documentations related to handling repairs in the telecom sector. This solution starts working at the shop, allowing fast registration of repair transactions, management of replacement units, monitoring and repair status display and an overview of stock levels, customer details and cost estimates, serving the centralised administration At the same time and allowing control by the management as well as online access to all important details related to repair orders to both staff and customers.