NTS speedPOS is a multilingual self-service terminal permitting customers to execute simple business processes without further assistance.
This results in a win-win situation for both the company and the customer: customers can execute common sales transactions such as buying accessories or topping-up their pre-paid cards without further support from shop assistants.
The self-service terminal thus enables customers to immediately purchase a product without any waiting times as no support from a shop assistant is required. The shop assistants on the other hand have more time to concentrate on complex requests such as renewing contracts or acquiring new customers.
By scanning the articles or entering the desired top-up value the sales transaction is concluded. The payment is possible via credit card or a debit card by using the connected EFT-terminal.
NTS speedPOS was put into operation at a Swiss telecommunications provider.
The NTS speedPOS benefits at a glance:
- self-service shopping of accessories requires less interaction with shop personnel
- shop personnel invests less time with end customer support
- improved customer experience
- using the self-service terminal helps increase the number of sales transactions