Bouygues Telecom relies on NTS Retail to digitalize its network of retail stores.

Bouygues Telecom’s team approached NTS Retail with a clear vision in mind: The goal was to introduce a POS system, which provides Bouygues’ employees with a fluid usage experience during daily operations. NTS Retail’s enterprise-level POS solution was a perfect fit.

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Bouygues Telecom

  • One of France's major telco operators
  • Innovator in France's CSP landscape
  • Nearly 20 million customers

Product portfolio

  • Internet services (fixed-line and wireless)
  • Digital entertainment packages through partnerships
  • Quadruple play and value-added services


  • Streamlining the cash management process
  • Compliance with French fiscalization (NF525)
  • Improving system fluidity for sales staff
  • Rollout amidst the height of the COVID-19 pandemic


  • Quick and simple sales process
  • Improved mobility for sales staff
  • Optimized monitoring of the cash
    and check cashflow
Bouygues Telecom store

"Our sales assistants in our shops are the first in contact with our customers and establish a trusting relationship from the very beginning. Having a reliable POS system, seamlessly integrated in our sales process, helps our staff to engage with confidence and to focus on delivering an excellent customer experience."

Régis Van Brussel / RCBT CEO

Care to learn more?

Download the full Case Study and learn more about the implemented solution and customized functionalities.

Khaireel A. Mohamed

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