The prerequisites for real omni-channel commerce could not be better. The market researchers from Econsultancy give an overview of six possible trends for omni-channelling in business.

Besides focusing on eCommerce platforms, order processes and inventory management, the experts from Econsultancy also have a closer look at POS, resulting in the statement: The Point of Sale is going to change massively. Some of the future trends are flexible payment, direct goods delivery to the customer and the increased focus on showrooming on POS stations which are equipped with WLAN and battery charging stations.

Econsultancy closely examines the following trends:
1. eCommerce platforms
2. Orders
3. In-store
4. Single customer view
5. Inventory visibility
6. Personalization

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