The Telecommunications provider ZAIN Sudan will use NTS Retail Suite in its own and in its franchise stores. In cooperation with its partner Ericsson, NTS New Technology Systems GmbH equips the new customer with a combined solution of NTSwincash and Ericsson’s Charging-and-Billing-in-One (CBiO) solution. The smooth data exchange between the various sales channels (franchise shops, own shops and dealer stores) is ensured by using interfaces integrated into the ERP system, the CBiO and the Dealer Management System (DMS). The NTS Retail Suite helps more than 500 ZAIN sales employees in the whole of Sudan to improve the quality of service and advice. Additionally, NTS central logistics which is seamlessly integrated into Ericsson’s DMS, provides a consistent track keeping of logistics. Thus, the central stock-keeping functionality as well as the Dealer Support Office are covered.