Wilhering, Austria / Kielce, Poland – NOMI also offers its vast product range on the Internet. The Polish building supplies chain recently officially commissioned its new online shop. In order to offer its customers a special service when purchasing via the Internet, NOMI has fully integrated the shop into the NTSwincash centralized inventory management system. This ensures that the availability and delivery times of more than 19,000 listed products are determined quickly online and indicated in the webshop. Online customers can also use NTSwincash to check their order status at any time.
Integration of the Retail Management Suite from NTS New Technology Systems GmbH, which NOMI has been using for almost two years now, goes even further: For example, online orders are transferred to NTSwincash immediately. The solution also controls goods handover to the Internet customer and invoice printout. Not only can goods be dispatched, they can also be collected at the nearest NOMI DIY building supplies chain. "Since the products offered on the Internet match those in the building supplies stores, NTSwincash provides practically the same article definitions for the online shop", Norbert Zyczynski, CEO of NTS/Commit Polska explains.
Integration of NTSwincash in the online shop also enables NOMI to offer its customers the new means of payment type PayU. PayU is an established payment system in Poland. NOMI customers can use the service to order fast and pay easily online per credit card or bank transfer. The online/offline management of customer details in NTSwincash enables NOMI to include Internet customers in existing customer loyalty programs. "Implementing the online shop took less than six months, thanks to the trouble-free integration of NTSwincash. An initial test version was put into operation within the first three months", stated Tomasz Lewandowski, CIO at NOMI, underlining how satisfied he is with project progress.