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UPC counts on mobile POS and hardware-on-demand solutions from NTS Retail

To provide their customers with an even better service now, the company has decided to also equip their shops with NTS Retail’s latest X4 POS solution. UPC’s decision fell on NTS Retail as a solution provider who looks back on 20 years of experience in the telecom industry, counting all Swiss telco providers to its customers. Less than three months passed from the project specification to the go-live of the first store.

 

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Background Case Study Testimonial
“Taking advantage of the modular design of NTS Retail’s software package, we are able to always guarantee our customers a “best-of-class” retail experience. NTS Retail has provided competent support in implementing our requirements.”

Mutlu Bütüner / Program Manager Retail Transformation / UPC (Schweiz) GmbH

Multilingual operation

In the initial eight UPC shops, consumers will be able to buy mobile handsets in combination with a mobile contract, SIM cards and accessories — all sold via the NTS sales module. The solution’s ability for multilingual operation comes in very handy for the Swiss telco provider since they are planning to use it in German, Italian, French and English.

 

 

Download the full case study and learn more about following challenges:

  • Integration of external systems
  • Single sign-on
  • Mobile POS with hardware on demand

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UPC (Schweiz) GmbH

  • Swiss telecommunications and media provider with 1.4m customers
  • www.upc.ch

 

Product portfolio

  • Internet
  • Fixed network and mobile telephony
  • Digital TV

 

Challenges

  • Development of new customer-specific business processes
  • Implementation of the store concept within a tight schedule

 

Solution

  • Retail Management
  • Inventory Management
  • In-Store Customer Engagement

 

Benefits

  • Multilingual operation
  • Simplified login process
  • Mobile POS with hardware on demand