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NTS Retail is a cutting-edge solution for telco store operations, designed in close cooperation with leading CSPs.

Out-of-the-Box Telco Solution

In telecom retail the degree of specialization is very high and the respective business processes are rather unique. NTS Retail is used in thousands of telecom stores worldwide and covers all typical telecom retail processes out-of-the-box. This allows short implementation times and leads to reduced implementation costs. It also provides the flexibility to configure new order-to-cash processes within shortest time.


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  • Low customization efforts due to high functional coverage and preconfigured telco setup
  • Short implementation times thanks to out-of-the-box standard interfaces and processes
  • Low training and support costs due to automated telco workflows and intuitive user design
  • Standard connectors to telco BSS solutions
  • Handling of subscriptions, bundles and add-on services (insurance offers, Spotify, Netflix)
  • Fast implementation of new customer requirements thanks to our experience gained during numerous telco projects
  • Future-prove standard solution for telecoms



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Order Entry

Using NTS Retail, you are able to reduce the administrative effort for creating a new customer account or performing upgrades and service activation to an absolute minimum. The solution gathers all details necessary for further processing and activation...

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Bill Payments

With NTS Retail you can provide your customers with an opportunity to conveniently pay their open phone bills directly at the POS and even make advance payments to build up some additional credit for the next invoice...

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Payment Methods

With NTS Retail you are able to offer your customers a whole variety of different payment options directly at the POS. Regardless of which option the customer eventually chooses, the process for the sales agent is always easy and convenient...

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Top-Up & Recharge

NTS Retail supports all different kinds of prepaid credit top-ups directly at the cash desk or at a self-service kiosk. No matter if you prefer to use prepaid cards, eVouchers or direct top-ups, NTS Retail offers a perfectly integrated solution...

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SIM / MSISDN Handling

For telecom providers, SIM management and MSISDN handling play an important role. This is why NTS Retail also provides an integrated SIM management function. The reliable tracking and validation of individual serial numbers offer a clear overview of your stock...

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Quadruple Play

More and more telecom providers offer Quadruple Play in order to expand their service portfolio and thus attract new customers. With NTS Retail there are no more obstacles when it comes to bundling fixed-line telephony, mobile telephony, internet and TV...

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Mobile Money Handling

In markets with a predominant prepaid system, telecom providers often expand their service portfolio by offering their customers an opportunity to deposit money in their personal account. Customers can make deposits and withdrawals in any amount they wish...

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