TELCO STORES –
THE INNOVATION LABS
OF THE FUTURE
… the rise of the digital age is creating an increasingly dynamic path to purchasing. We have developed an all-encompassing store transformation concept for CSPs based on more than 20 years of in-store experience and a track record of more than 300 integration projects.
NTS Retail is constantly aiming to exploit the technological potentials at all customer touchpoints. Our team of strategists, designers and developers creates concepts and solutions following a highly customer-centric approach.
NTS Retail's Digital Store Transformation Approach:
- Create a single point of service by seamlessly embedding your storefront solution in your BSS
- Connect your store zones and sales stages for a seamless in-store journey
- Enable your sales associates to put your customers in center stage by providing full customer insights
- Improve customer-staff interaction and increase service quality with the help of digital sales assistants
- Simplify and accelerate the sales process with automated sales workflows
- Create an omni-channel experience by connecting your stores with other customer touchpoints such as eCommerce and service centers
- Optimize cross-channel goods fulfillment and inventory management
- Simplify business processes and reduce redundancies by building on unified data sources and processes
- Bundle new digital services to increase conversion rates and ARPU
- Provide all relevant store KPIs for precise, real-time management decisions