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NTS Retail enables smooth operation for A1 Hrvatska's retail network

A1 Hrvatska, Croatia's first privately held mobile operator provides convergent telecommunication including mobile, fixed and TV Services. Looking back at a long-term relationship, NTS Retail has carried out numerous projects for A1 Hrvatska, which are part of this case study.

Background Case Study Testimonial
“Providing great omni-channel customer experience is a top priority for us. We understand that for many customers, visiting our stores is an integral part of their individual customer journey. NTS Retail has been an excellent partner for us in our constant effort to improve our customer’s service experience.”

Željka Zrinski Miloš / Sales Development Expert / A1 Hrvatska

A1 Hrvatska

  • Croatian telecom provider with more than 1 million subscribers
  • www.a1.hr

 

Product portfolio

  • Fixed line and mobile services
  • Internet
  • Television

 

Challenge

  • POS integration with the fiscalization system

 

Benefits

  • Legally compliant and tamper-resistant transaction records
  • Cash invoice payments as an additional customer service
  • Accelerated login and simplified data maintenance due to same sign-on