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Customer Engagement Solution Folder

As a unified in-store and eShop solution for CSPs, NTS Retail combines all relevant customer engagement aspects of a telco business into a single solution. It perfectly enables your store associates to deliver a compelling service experience and drive sales while unlocking self-service capabilities to provide a more convenient customer journey.

NTS Retail interlinks continuous customer-focused and channel-spanning processes across your online and physical customer touchpoints. Our customer engagement tools draw upon unified data and processes provided by our own commerce platform or external BSS components. This effectively creates the foundation for a true omni-channel experience.